In this segment of your case study, you are to set out the specific steps that should have been taken in your specific case. Prepare your assignment using any applicable chapters to this point, as well as potential future chapters that may be specific to the crisis you experienced (i.e., victim of a hostage situation in Chapter 9). You should also use outside research as applicable. Include any resources you received/needed, the financial impact felt or assistance received, etc. The paper should culminate with the proper crisis resolution (had it been managed correctly)
