Token Economy for Sustainable Education in the Future: A Scoping Review
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sustainability
Review
Token Economy for Sustainable Education in the Future: A Scoping Review
Kim Hua Tan 1,* , Mathura Kasiveloo 1 and Imran Ho Abdullah 2
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Citation: Tan, K.H.; Kasiveloo, M.;
Abdullah, I.H. Token Economy for
Sustainable Education in the Future:
A Scoping Review. Sustainability 2022,
14, 716. https://doi.org/10.3390/
su14020716
Academic Editor: Jordi Colomer Feliu
Received: 10 November 2021
Accepted: 4 December 2021
Published: 10 January 2022
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1 Faculty of Education, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia; [email protected] 2 Faculty of Social Sciences & Humanities, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia;
[email protected] * Correspondence: [email protected]; Tel.: +60-192-735-440
Abstract: This research aims to examine the use of a token economy for education sustainability. It presents a recent review and evaluation of the token economy used among young learners and learners with special needs for behavior management and learning engagement in teaching. Online articles from Google Scholar, ERIC, and UKMLibrary were used. The terms used for reviewing the articles were token economy, token systems, positive reinforcement, and rewards. The scoping review protocol was used for this study. A total of 60 relevant articles published from 2000 to 2020 were filtered and grouped into three major themes for review: behavior management, learning engagement, and types of tokens. Findings suggested that although previous research had examined the impact of a token economy on behavior management and learning engagement, there was limited research on the correlation between teaching methods and social fairness. Teachers as the main participants in assessing the effectiveness of a token economy, were also lacking. Additionally, the use of social and physical reinforcers was found to assist in obtaining the desired behaviors and learning engagement from participants, thereby enabling them to sustain learners’ interest in future lessons.
Keywords: token economy; token systems; positive reinforcement; rewards; young learners
1. Introduction
A token economy is frequently used to monitor pupil behavior, particularly among young learners and pupils with special needs. A token economy is thought to aid educators in controlling pupils’ disruptive behavior and is frequently utilized to attract students’ attention. When participants meet the desired behavior, they are given tokens as a form of positive reinforcement. Among the numerous types of token economy are tangible incen- tives, intangible benefits, positive reinforcements, and negative reinforcements. Despite its widespread use, only minimal research has been conducted on learner engagement in the use of a token economy. This scoping review provides a systematic investigation of the use of a token economy for behavior management and learner engagement in diverse classroom contexts. The implementation of a token economy in different classroom settings provides equal opportunities for learners to develop themselves. Likewise, sustainable education is related to providing equal opportunities for young learners to gain education. The use of a token economy is seen to be a vital tool to motivate learners to come to education institutions to gain knowledge. Motivating learners to want to continue learning is crucial for sustaining interest in education.
The token economy is based on Skinner, B.F. [1]’s operant learning theory, which suggests that rewards and punishments influence behavior. Positive and negative rein- forcements are used in Skinner’s theory to encourage good and desired behaviors, while discouraging undesirable and unwanted ones. Skinner [1] indicated that every action has a consequence; if the outcome is positive, then a person benefits. In this case, this person will be rewarded. However, if the outcome is less than ideal, then the individual is more likely to be demotivated and avoid repeating the process in the future. Through this
Sustainability 2022, 14, 716. https://doi.org/10.3390/su14020716 https://www.mdpi.com/journal/sustainability
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process, we develop our behaviors and come to learn what is proper and useful and what is not. When teachers commend students for their good behavior, students will eventually emulate such behavior again in the future. When students are not rewarded for their actions, they will begin to act in ways that can be rewarded. In this case, teachers should not allow students to wait for prizes for an extended period because they will become frustrated if they are not rewarded as promised. This situation may cause children to resist achieving the teachers’ expectations because they feel deceived or exploited.
Rewards are another component of the token economy system. Participants will be regularly rewarded only when they exhibit the required behavior. This situation will encourage participants to continue exhibiting the desired behavior that will qualify them for the prizes [1]. The term “rewards” is also used in Skinner’s operant condition theory [1], which states that rewards are utilized to increase participants’ desired response. When indi- viduals are rewarded for their actions, they will continue to act in the same way to receive additional incentives employed to boost or intensify the teacher’s intended response.
Another form of token economy is positive reinforcement. For example, a token economy can entail giving praise immediately after children put away their toys. Praise can also be offered by acknowledging the desired behavior and rewarding children for doing so. This strategy will encourage young people to repeat the same activities in the future. Anything that promotes or improves the desired behavior, such as specific material prizes, events, or situations, is considered positive reinforcement. Praise, getting out of unpleasant work, token rewards, candy, additional downtime, and pleasurable activities are examples of positive reinforcement in classrooms. In Western classrooms, this type of token economy is extensively used.
Sustainable education pedagogies encourage students to ask questions, analyze, think critically, and make decisions. These pedagogies shift from teacher-centered to student- centered lessons, as well as from rote memorization to active learning. These pedagogies are frequently centered on problems or issues. Critical thinking, social critique, and studies of local contexts are encouraged by these pedagogies. They strive for constructive change and assist students in developing a sense of social justice and community self-efficacy.
UNESCO recognized 10 fundamental components of quality education related to individual learners and educational systems. Five of these factors are at the level of learners. First, learners should be located. Second, learners’ expertise and experiences should be acknowledged. Third, content must be made relevant. Fourth, numerous teachings and learning processes should be used. Lastly, the learning environment must be improved. These elements of quality education are crucial for sustainable education for the future, which is evidenced by the implementation of a token economy in the classroom. By using a token economy, pupils are recognized for their effort during teaching and learning sessions. Moreover, they are given the opportunity for self-improvement by creating a competitive learning environment.
Sustainable education ensures that all students receive a high-quality education that is inclusive and equitable, and that lifelong learning opportunities are available to all. Quality education and opportunities for lifelong learning are critical to ensuring a full and productive life for all people in achieving sustainable development. The period of early childhood is crucial for a child’s cognitive development. Primary education has been found to improve a child’s social, emotional, and intellectual development, as well as their readiness for further learning. The implementation of a token economy at this stage is seen as crucial to develop the learner’s cognitive and social skills.
With reference to the United Nations’ (UN) Sustainable Development Goals, there are a few points that can be linked to the implementation of a token economy in our education institutions. Out of their 17 goals, three goals can be linked to the token economy system, which are providing quality education, enforcing gender equality, and reducing inequality. The token economy is a form of positive reinforcement. It does not penalize learners for their mistakes. It motivates them to perform better. The implementation of a token economy is able to motivate learners from different backgrounds to learn. A token
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economy provides the opportunity for all to be rewarded for their positive actions. Equal opportunities are given to the learners to perform and be rewarded by their teachers. A quality education is assessed by the outcome of the learners. Motivating the learners to gain knowledge using a token economy is seen as crucial for the learners’ behavior management and learning engagement towards achieving quality education.
Skinner [1] explained that any reinforcing stimulus that strengthens the targeted behavior is called a positive reinforcer. Therefore, a token economy is a positive method to obtain desired behaviors from participants in a safe manner, without negatively affecting them physically or emotionally. The intervention using a token economy that this study selected is a method from Skinner’s operant conditioning theory (Figure 1). In this theory, the response mentioned is when participants can show the desired behavior needed by the researcher. They should be able to feel motivated and intrinsically triggered to show the desired behavior expected by the researcher.
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system, which are providing quality education, enforcing gender equality, and reducing inequality. The token economy is a form of positive reinforcement. It does not penalize learners for their mistakes. It motivates them to perform better. The implementation of a token economy is able to motivate learners from different backgrounds to learn. A token economy provides the opportunity for all to be rewarded for their positive actions. Equal opportunities are given to the learners to perform and be rewarded by their teachers. A quality education is assessed by the outcome of the learners. Motivating the learners to gain knowledge using a token economy is seen as crucial for the learners’ behavior man- agement and learning engagement towards achieving quality education. Skinner [1] explained that any reinforcing stimulus that strengthens the targeted behavior is called a positive reinforcer. Therefore, a token economy is a positive method to obtain desired behaviors from participants in a safe manner, without negatively affecting them physically or emotionally. The intervention using a token economy that this study selected is a method from Skinner’s operant conditioning theory (Figure 1). In this theory, the re- sponse mentioned is when participants can show the desired behavior needed by the re- searcher. They should be able to feel motivated and intrinsically triggered to show the desired behavior expected by the researcher.
Figure 1. Skinner’s operant conditioning theory.
Reinforcement is defined as a “process of enhancing the rate or probability of a be- havior in the form of a response by delivery either immediately or shortly after completing the activity” [1] in operant conditioning and behavior analysis. The reinforcement theory of motivation emphasizes a person’s emotional and psychological state of mind. Rein- forcement theory focuses on changes that occur in each person as a result of performing certain acts or engaging in certain behaviors. Consequently, Skinner explained that “the external environment must be structured properly and positively to drive the participants towards the desired behavior.” The theory of reinforcement motivation is a significant tool for controlling people’s activities and behaviors. This view disregards the reasons behind people’s actions.
In theory, the two main types of reinforcements are positive and negative reinforce- ments (Table 1). A token economy is classified as positive reinforcement because it gives incentives to participants rather than giving punishments. Incentives motivate the partic- ipants to continue portraying the same behavior in order to be rewarded frequently. Nu- merous types of positive reinforcement are commonly used in various settings. As seen in this review, numerous research papers have discussed many of these reinforcement techniques under the title of “token economy”.
Figure 1. Skinner’s operant conditioning theory.
Reinforcement is defined as a “process of enhancing the rate or probability of a behav- ior in the form of a response by delivery either immediately or shortly after completing the activity” [1] in operant conditioning and behavior analysis. The reinforcement theory of motivation emphasizes a person’s emotional and psychological state of mind. Rein- forcement theory focuses on changes that occur in each person as a result of performing certain acts or engaging in certain behaviors. Consequently, Skinner explained that “the external environment must be structured properly and positively to drive the participants towards the desired behavior.” The theory of reinforcement motivation is a significant tool for controlling people’s activities and behaviors. This view disregards the reasons behind people’s actions.
In theory, the two main types of reinforcements are positive and negative reinforce- ments (Table 1). A token economy is classified as positive reinforcement because it gives incentives to participants rather than giving punishments. Incentives motivate the par- ticipants to continue portraying the same behavior in order to be rewarded frequently. Numerous types of positive reinforcement are commonly used in various settings. As seen in this review, numerous research papers have discussed many of these reinforcement techniques under the title of “token economy”.
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Table 1. Positive and negative reinforcements.
Operant Behavior
Positive reinforcement • Praise • Monetary rewards • Natural reinforcers • Social reinforcers • Tangible reinforcers • Token reinforcers
Negative reinforcement
• Taking away • Removing
A token economy often comes together with more than one stimulus. This system uses a few types of positive reinforcement to achieve desired behaviors. Commonly, researchers use tokens and tangible reinforcers as stimuli for their study. Other flexible strategies also use token economy systems based on the setting and on specific targeted participants.
Researchers can follow the steps to achieve effective outcomes with the use of the token economy system (Figure 2). Accordingly, researchers should follow these steps to ensure the effectiveness of the implementation of a token economy.
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Table 1. Positive and negative reinforcements.
Operant Behavior Positive reinforcement • Praise • Monetary rewards • Natural reinforcers • Social reinforcers • Tangible reinforcers • Token reinforcers
Negative reinforcement • Taking away • Removing
A token economy often comes together with more than one stimulus. This system uses a few types of positive reinforcement to achieve desired behaviors. Commonly, re- searchers use tokens and tangible reinforcers as stimuli for their study. Other flexible strat- egies also use token economy systems based on the setting and on specific targeted par- ticipants.
Researchers can follow the steps to achieve effective outcomes with the use of the token economy system (Figure 2). Accordingly, researchers should follow these steps to ensure the effectiveness of the implementation of a token economy.
Figure 2. Basic token economy cycle (Miltenberger, 2008).
The first step is to decide on the desired behavior that researchers intend to achieve at the end of the research. The second step is introducing the targeted behavior to partic- ipants. This step aims to ensure that they are aware of the behaviors they must portray to achieve the tokens. The third step is the implementation of the intervention. The interven- tion in a token economy should be consistent with the participants’ needs. In other words, rewards or tokens should attract the participants’ interest. If this method fails, then the intervention will be a failure because it will be unable to boost participants’ motivation to engage in the targeted behaviors. Therefore, the various elements of a token economy should be considered to obtain effective outcomes.
Figure 2. Basic token economy cycle (Miltenberger, 2008).
The first step is to decide on the desired behavior that researchers intend to achieve at the end of the research. The second step is introducing the targeted behavior to participants. This step aims to ensure that they are aware of the behaviors they must portray to achieve the tokens. The third step is the implementation of the intervention. The intervention in a token economy should be consistent with the participants’ needs. In other words, rewards or tokens should attract the participants’ interest. If this method fails, then the intervention will be a failure because it will be unable to boost participants’ motivation to engage in the targeted behaviors. Therefore, the various elements of a token economy should be considered to obtain effective outcomes.
2. Materials and Methods
A scoping review is a relatively new approach to evidence production and differs from systematic reviews in purpose and aims. Grant and Booth [2] defined scoping reviews as “an initial evaluation of potential scale and scope of available research literature”. This approach seeks to determine the nature and extent of research evidence (i.e., often including
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ongoing research). Arksey and O’Malley [3] explained that scoping reviews are crucial for four reasons: (1) to determine the scope, range, and type of existing research on a given topic or question; (2) to assess the benefit of conducting a comprehensive examination; (3) to synthesize and disseminate research findings over a large body of evidence; and (4) to identify research gaps in the literature to facilitate future research planning and procurement. Scoping reviews are used to organize and chart the available literature on a topic. An overview of these scoping review steps are simplified in Figure 3 below.
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2. Materials and Methods A scoping review is a relatively new approach to evidence production and differs
from systematic reviews in purpose and aims. Grant and Booth [2] defined scoping re- views as “an initial evaluation of potential scale and scope of available research litera- ture”. This approach seeks to determine the nature and extent of research evidence (i.e., often including ongoing research). Arksey and O’Malley [3] explained that scoping re- views are crucial for four reasons: (1) to determine the scope, range, and type of existing research on a given topic or question; (2) to assess the benefit of conducting a comprehen- sive examination; (3) to synthesize and disseminate research findings over a large body of evidence; and (4) to identify research gaps in the literature to facilitate future research planning and procurement. Scoping reviews are used to organize and chart the available literature on a topic. An overview of these scoping review steps are simplified in Figure 3 below.
Figure 3. Overview of scoping review steps [4].
A total of 60 journal articles were chosen to examine the various instruments, ap- proaches, and tactics for implementing a token economy among learners. These articles were published in various settings between 2000 and 2021. The articles chosen were re- lated to education settings only. The Prisma flow diagram is shown in Figure 4. A total of 102 articles were found from the database, with a combination of journal articles, research papers, and duplicate citations. Relevant articles were systematically chosen to conduct this scoping review.
Figure 3. Overview of scoping review steps [4].
A total of 60 journal articles were chosen to examine the various instruments, ap- proaches, and tactics for implementing a token economy among learners. These articles were published in various settings between 2000 and 2021. The articles chosen were re- lated to education settings only. The Prisma flow diagram is shown in Figure 4. A total of 102 articles were found from the database, with a combination of journal articles, research papers, and duplicate citations. Relevant articles were systematically chosen to conduct this scoping review.
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Figure 4. Prisma flow diagram.
Table 2 shows the inclusion and exclusion criteria for the articles chosen. In general, a few inclusion criteria were applied when choosing the articles. First, the articles had to be published in 2000–2021. Second, the articles had to focus on education settings. Third, articles had to be based on positive reinforcement interventions (token economy) applied to the participants. Lastly, the findings of the articles had to be able to explain the out- comes of implementing a token economy among learners.
Excluded articles were mainly those that did not meet the timeframe. Articles that did not focus on participants from education settings were excluded. The articles chosen had to be linked to education settings. This was the main exclusion criterion. Some of the articles were found have employees as their participants, rather than those from the edu- cation setting. Some excluded articles did not follow the format of a well-designed study, while a few lacked vital information.
Table 2. Inclusion and exclusion criteria.
Criteria Inclusion Criteria Exclusion Criteria Focus of study Token economy in education Token economy in different settings
Participants Learners/students/pupils Non learners/students/pupils Types of
intervention Positive reinforcement Negative reinforcement
Context of study Types of token
economy/intervention procedure
No information on types of token economy used
Types of outcomes
Behavior management and learning engagement
No information on behavior management and learning
engagement
From the 80 articles retrieved, 60 were chosen for the scoping review after full-text screening and data screening. • Scoping review research questions
Figure 4. Prisma flow diagram.
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Table 2 shows the inclusion and exclusion criteria for the articles chosen. In general, a few inclusion criteria were applied when choosing the articles. First, the articles had to be published in 2000–2021. Second, the articles had to focus on education settings. Third, articles had to be based on positive reinforcement interventions (token economy) applied to the participants. Lastly, the findings of the articles had to be able to explain the outcomes of implementing a token economy among learners.
Table 2. Inclusion and exclusion criteria.
Criteria Inclusion Criteria Exclusion Criteria
Focus of study Token economy in education Token economy in different settings
Participants Learners/students/pupils Non learners/students/pupils
Types of intervention Positive reinforcement Negative reinforcement
Context of study Types of token economy/intervention procedure No information on types of token economy used
Types of outcomes Behavior management and learning engagement No information on behavior management and learning engagement
Excluded articles were mainly those that did not meet the timeframe. Articles that did not focus on participants from education settings were excluded. The articles chosen had to be linked to education settings. This was the main exclusion criterion. Some of the articles were found have employees as their participants, rather than those from the education setting. Some excluded articles did not follow the format of a well-designed study, while a few lacked vital information.
From the 80 articles retrieved, 60 were chosen for the scoping review after full-text screening and data screening.
• Scoping review research questions
Research questions constitute an attempt to articulate our curiosity. Curiosity should not lead to questions being asked in a random manner [5] but in relation to what is currently known about the topic of concern.
The guiding questions for this research were as follows: What is the relationship of using a token economy for behavior management and learning engagement in young learners? How could the use of a token economy help in achieving education sustainability and its goals? This review was conducted to evaluate the method of token economy used to engage young learners in learning and the possible outcomes of the research.
3. Results
Research trends based on the articles collected were categorized according to their year (Figure 5). The highest number of articles (34) on the token economy was collected from 2015 to 2020, which covered over half of the total articles analyzed. This result shows that the token economy is a current trend among education researchers.
The different regions of the articles collected were divided into three categories: Asian, European, and other countries. The analysis indicated that 31 articles described research conducted in Asian countries, which mainly included Indonesia, Thailand, India, Malaysia, and Vietnam. Only four articles were acquired from Malaysia. Meanwhile, there were 25 articles from non-Asian countries, such as Canada, the UK, and the US. A total of four articles were from other countries, such as Tehran and Saudi Arabia. These articles showed that the implementation of the token economy is popular in Asian and European countries.
Different settings were identified on the basis of the articles ana
Employment law and ethical considerations. how would you say American culture is evolving in terms of workplace expectations?
Employment law and ethical considerations. In reviewing the relevant laws discussed from past to present, how would you say American culture is evolving in terms of workplace expectations? Which do you believe evolves more quickly, ethics or the law? What problems might this lead to? Explain your answer with examples.
Submission, APA, 3 paragraphs
Conduct a search of your local practice community for collaborations and/or community partnerships that have the potential to provide benefit for the population you accessed data about in your week 1
In preparation for your development of a community or system's level population health intervention, conduct a search of your local practice community for collaborations and/or community partnerships that have the potential to provide benefit for the population you accessed data about in your week 1 discussion.
Based on your assessment of the collaborations and/or community partnerships you discover in your local practice community, discuss which of those may be of value in addressing the significant health or health-related problem that you identified in the unit 1 discussion.
Please be sure to validate your opinions and ideas with citations and references in APA format.
The post and responses are valued at 100 points. Please review post and response expectations.
Prepare and present internal and external reports. Monitor and evaluate performance
Competencies
In this project, you will demonstrate your mastery of the following competencies:
- Prepare and present internal and external reports.
- Monitor and evaluate performance.
- Recommend opportunities for performance improvements.
Scenario
You are a former pilot, and you are now the controller of a division of TransGlobal Airlines, a large organization that operates a fleet of corporate jets for charter at several airports in the southeast part of the United States. Your division’s private charter clients include several Fortune 500 companies in the region. The Chief Financial Officer (CFO) has informed you that the company is considering the acquisition of two smaller aviation firms in the region specializing in chartered flights for luxury vacations using light aircraft (60 passengers or less). The CFO has tasked you with assessing the organizational benefits of acquiring these aviation firms. The CFO intends to develop a new business plan for the organization if your analysis recommends moving forward with the acquisition.
After an initial assessment, the company has shortlisted two airlines, Company A and Company B, to examine further for acquisition. To understand all aspects of the two airlines under consideration, you have visited each proposed site to assess their performance. The assessment included creating a balanced scorecard for each airline with all four components, financial, internal processes, customers/market, and learning and growth, that will impact the acquisition of each firm.
The CFO has asked you to generate two scenarios for the proposed acquisition based on your analysis and governing or predictive assumptions. They include a worst-case scenario that considers the most serious outcomes that could occur if anticipated targets and assumptions are dramatically wrong and a best-case scenario if anticipated targets and assumptions significantly exceed forecasts.
Based on your assessment and analysis of the companies in Milestones One and Two, you will create and deliver a PowerPoint presentation for senior management’s review and analysis. You will also write an executive summary with your recommendations for the leadership team.
Directions
Part 1: Presentation
Record and submit a narrated PowerPoint presentation to share your analysis and recommendations for the proposed acquisitions. Use your data and analysis, along with feedback received from the milestone assignments, to complete your presentation.
Note: Remember to use both on-slide text and narration or speaker notes in your PowerPoint presentation to convey your information effectively. If narration is not possible, precise and extensive speaker notes are required while addressing all of the rubric elements in the presentation. For example, you can use brief, bulleted lists on the slide and include detailed explanations in your narration or speaker notes. A resource is provided under Supporting Materials to help you record your presentation. If you are unable to submit a presentation with narration, be sure to include detailed speaker notes with your submission.
- Overview
- Situation Analysis of TransGlobal Airlines (parent company): Use the information from the Supporting Materials section to highlight the parent company’s current business environment.
- Internal environment: culture, leadership, internal processes, human resources, operations, and financial performance
- External environment: competitive, market, regulatory, customers, suppliers, and other relevant stakeholders
- Acquisition Rationale: Explain why your company is planning to acquire these airlines. What strategic objectives will the acquisition meet? How might the acquisition support TransGlobal’s bigger-picture goals?
- Proposed Acquisitions: Using the resources provided in the Supporting Materials section, provide an overview of the two companies under consideration to be acquired. Include the following information for each company:
- Location, size, and age of the firm
- Customer segment and target market
- Major competitors
- Company leadership
- Current financial and market status
- Situation Analysis of TransGlobal Airlines (parent company): Use the information from the Supporting Materials section to highlight the parent company’s current business environment.
- Analysis
- Analysis of Company A: Present your data and analysis of Company A. Include the following in your analysis:
- Balanced scorecard data: Share the balanced scorecard for Company A. Copy and paste the relevant sections from your Milestone One spreadsheet. The balanced scorecard should highlight key performance indicators (KPIs), such as net profit, annual growth, and market share, and include the four components:
- Financial: Complete the financial section of the balanced scorecard template, identifying two of the most impactful KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Internal processes: Complete the internal processes section of the balanced scorecard template, identifying two of the most relevant KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Customers/market: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Learning and growth: Complete the learning and growth section of the balanced scorecard template, identifying two of the most relevant KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Financial: Complete the financial section of the balanced scorecard template, identifying two of the most impactful KPIs.
- Balanced scorecard analysis: Describe your analysis of Company A’s performance based on its balanced scorecard components. Perform a cost-benefit-risk analysis to explain whether the benefits justify the costs of acquisition.
- Opportunity cost: What will it cost to move forward with this opportunity?
- Risk: Identify and explain the magnitude (low, medium, or high) of the risks this acquisition poses to the parent company related to its market, financial, cultural, and operational environments.
- Balanced scorecard data: Share the balanced scorecard for Company A. Copy and paste the relevant sections from your Milestone One spreadsheet. The balanced scorecard should highlight key performance indicators (KPIs), such as net profit, annual growth, and market share, and include the four components:
- Analysis of Company B: Present your data and analysis of Company B. Include the following in your analysis:
- Balanced Scorecard Data: Share the balanced scorecard of Company B and highlight some KPIs, such as net profit, annual growth, and market share. Copy and paste the relevant sections from your Milestone One spreadsheet. The balanced scorecard should highlight KPIs, such as net profit, annual growth, and market share, and include the four components:
- Financial: Complete the financial section of the balanced scorecard template, identifying two of the most impactful KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Internal processes: Complete the internal processes section of the balanced scorecard template, identifying two of the most relevant KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Customers/market: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant two KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Learning and growth: Complete the learning and growth section of the balanced scorecard template, identifying two of the most relevant KPIs.
- Explain your rationale for the KPIs chosen, along with the cause–effect relationship between the chosen KPIs and the KPI action plan details.
- Financial: Complete the financial section of the balanced scorecard template, identifying two of the most impactful KPIs.
- Balanced scorecard analysis: Perform a cost-benefit-risk analysis for Company B based on its balanced scorecard components to explain whether the benefits justify the costs of acquisition.
- Balanced Scorecard Data: Share the balanced scorecard of Company B and highlight some KPIs, such as net profit, annual growth, and market share. Copy and paste the relevant sections from your Milestone One spreadsheet. The balanced scorecard should highlight KPIs, such as net profit, annual growth, and market share, and include the four components:
- Analysis of Company A: Present your data and analysis of Company A. Include the following in your analysis:
- Opportunity cost: What will it cost to move forward with this opportunity?
- Risk: Identify and explain the magnitude (low, medium, or high) of the risks this acquisition poses to the parent company as related to its market, financial, cultural, and operational environments.
- Proposal
- Recommendation: Recommend whether TransGlobal Airlines should acquire one or both companies.
- Rationale: Justify how your recommendation supports the company’s strategic objectives. This includes one or more of its financial, market, competitive, and cultural objectives.
- Assumptions: Explain how your acquisition recommendation will impact the company’s success in the following scenarios:
- A worst-case scenario that considers the most serious outcomes that could occur if anticipated targets and assumptions are dramatically wrong
- A best-case scenario that considers outcomes that significantly exceed anticipated targets and assumptions
Part 2: Executive Summary
Submit a Word document summarizing your analysis and recommendations for both companies.
- Situation assessment: Briefly summarize your company’s current internal and external business environments and the rationale for acquisition.
- Data and analysis: Provide a brief overview of the two airlines under consideration, including your findings and analysis from your balanced scorecards.
- Recommendation: Justify your recommendation for the acquisition and explain how it supports the company’s objectives.
What to Submit
Acquisition Proposal Presentation
Using the instructions provided under Supporting Materials below, submit a recorded PowerPoint presentation with 10 slides. Sources should be cited and listed on a separate reference page according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations.
Executive Summary
Submit a 2- to 3 -page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited and listed on a separate reference page according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations.
7-2MS5 NP: Your marketing plan should demonstrate a promotional approach that embraces integrated marketing communications (IMC).
Guidelines
Your marketing plan should demonstrate a promotional approach that embraces integrated marketing communications (IMC). This includes a clearly stated MESSAGE that is consistently communicated to your stakeholders. Your promotional effort should:
- Demonstrate an appropriate mix of advertising, public relations, sales promotion, direct marketing, and personal selling. You should include the internet and social media, too, as appropriate to your promotional effort.
- Describe your primary objective for your promotional approach. Outline this in terms of measurable tasks that you want to accomplish. What is your advertising goal by which you will measure success for your advertising expenditures? This is a complete description of your proposed promotion plan.
- Describe each of your promotional activities that you envision as essential to ensure an integrated approach to promoting your product or your service. Describe your execution (i.e., your rollout plan) in accordance with the following format for any and all expenditures (The dollar figures will go into the IMC Promotion Budget):
- Weekly 1/4-page ads in the Sunday Ledger at $5,100 for each edition. Ads run each Sunday for two months, followed by publication during alternate weeks for Week 52. Total Cost: $147,900
- 30-second radio spots on WBAL-AM, with two ads during morning drive time and one during evening drive time; ads to run five days each week for first month and alternate every other week for five months; ads to run once each morning every other day during months 6 through 12. Total Cost: $117,451
Consider what constitutes the most appropriate promotional mix of advertising, sales promotion, public relations, direct marketing and personal selling that provides the most “bang for the buck.” Who is your target audience, and what do you see as the cost per customer to reach them and to have them contact your organization (i.e., purchase) for your product or service? If you plan to use personal selling or direct marketing and have previously discussed these in your Channels of Distribution section, reference that here and be sure you have fully covered the communication aspects of these tools.
You must show a clear understanding of what you want your IMC promotional strategy to do for you in terms of measurable outcomes. Ensure that your IMC approach makes sense, given that you could easily spend millions of dollars (in theory) to promote your product or service. Your IMC strategy will provide an executable promotional plan that indicates the what, where, when, and how much.
Integrated Marketing Communications (IMC) Budget
Tally up your projected IMC budget for your FIRST year. Include your costs for any and all advertising, public relations, sales promotion, direct marketing programs, and personal selling. Remember to include benefits (35%) for sales personnel. This should be part of your plan. To gain a clear and accurate understanding, your research will be important. You are expected to contact an appropriate radio station, newspaper, or other media outlet to determine the actual cost to advertise in that media. This is not a “guesstimate,” but an actual budget that is based on your projected promotional plan and an income stream that will support it. Include in your promotion budget your projected dollar costs for promotion for your first year of business. This should be based on your having made a diligent effort to understand approximate expenses for advertising/media and other promotional venues. Your evaluation for this section is based, in part, on demonstrated diligence that allows you to communicate to your instructor your thorough understanding of the realities of promotion. Consider your costs for the following possible promotional costs:
- Television
- Radio
- Magazines
- Newspaper
- Internet
- Outdoor Advertising
- Yellow Pages
- Miscellaneous Other Advertising
- Social Media
- Advertising Agency Services
- Public Relations Services (publicity, etc.)
- Sales Promotion (what you have created, e.g., magnets, coffee mugs; trade show participation)
- Direct Marketing Program (direct mail, “permission marketing," etc.)
- Personal Selling (salary and 35% benefits, plus expenses)
Submission, APA, 5 pages
Nursing Introduction & PICOT Question Assignment
For this assignment, you will write an introduction. Refer to Module 3: Lecture Materials & Resources to help you complete this assignment.
Your Introduction must include:
- Your PICOT question.
- Purpose of or rationale for the scholarly project:
- Provide an evidence-based explanation of why it is necessary to complete your scholarly project and what benefit will be gained (health promotion, fiscal, and efficiency).
- Background on the problem or population of interest:
- Using primary sources, provide data on your topic.
- Providing the background will demonstrate the focused need for your project.
- Significance of the problem to nursing and health care:
- State how your problem or population of interest aligns with the larger interest of health care in the community.
- Create a context to why your topic is important.
- Benefit of the project to nursing practice:
- State what will be gained from your project.
- Describe the expected outcomes of your project to practice within your population and setting.
- Relate the outcomes to evidence-based guidelines and outcomes.
- Describe how your project may influence other populations or settings.
Submission Instructions:
- The introduction is original work and logically organized.
- The assignment is 2-3 pages in length and follows current APA format including citation of references.
- Incorporate a minimum of 4 current (published within the last five years) scholarly journal articles or primary legal sources (statutes, court opinions) within your work.
1
Research Proposal
Tiffany Amaya
St. Thomas University
NUR-611-AP2.25/SU2
Dr. Janet M. Huxley, DNP, ARNP, FNP-C
July 6, 2025
Research Proposal
Diabetic patients are at significantly higher risk for developing depression, yet depression often goes undiagnosed or undertreated in this population. Nurse practitioners (NPs) in primary care settings are ideally positioned to implement evidence-based preventive screening guidelines, but inconsistent adherence to these guidelines may lead to missed opportunities for early detection and management of depression. This is a problem because untreated depression in diabetic patients is linked to poor glycemic control, reduced treatment adherence, and worse overall health outcomes.
Research Question:
How does adherence to evidence-based preventive screening guidelines by nurse practitioners in primary care settings affect the identification and management of depression in adult patients with diabetes?
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Evidence Matrix
Name: ______________________________ Date: _____________________________
|
Author |
Journal Name/ Year of Publication |
Research Design |
Sample Size |
Outcome Variables Measured |
Quality (A, B, C) |
Results/Author’s Suggested Conclusion |
Research Design Options: Quantitative, Qualitative, Systematic Review, Mixed Method Study
Outcome variables measured: what is the researcher trying to measure or investigate. The aim or objective of the study.
Quality is very subjective: This is your opinion so you cannot get this wrong. Choose from the following:
A: (High) Further research is very unlikely to change our confidence in the estimate of effect.
B: (Moderate) Further research is likely to have an important impact on our confidence in the estimate of effect and may change the estimate.
C: (Low) Further research is very likely to have an important impact on our confidence in the estimate of effect and is likely to change the estimate.
6-2 LEPHR: the start-up organization that hired you as human resources (HR) director has experienced significant growth
Scenario
After completing the training mentioned in the Module Two email, the start-up organization that hired you as human resources (HR) director has experienced significant growth. What was initially a few hundred employees has grown into 1,200 employees spread out in multiple locations across the United States. It’s an exciting time for the organization, and more growth is planned for the next 12 months. This growth will double the company’s size.
As an HR professional, you have contributed to helping the business grow by creating a firm foundation through policies and training. The HR department has grown to include specialist roles in recruitment, compensation, benefits, and other areas. Your chief human resources officer (CHRO) has asked you to shift your focus to establishing a foundation for diversity, equity, and inclusion (DEI) to build upon. She commented that as the company has grown with the addition of new leaders, she feels the company needs to more adequately represent the communities served. She has noticed limited diversity being hired in leadership, with fewer female employees promoted than male employees. She has realized that DEI policies and practices must be understood at the leadership level for the company to have the best chance for sustainability and to create an environment where employees will grow and do their best.
The CHRO has asked you to write an email that will be shared with all leadership employees to initiate the conversation around DEI and its impact on business. The email should also focus on the importance of the company, reflecting the communities served while creating opportunities for all employees.
Directions
Prepare an email to send to leaders across the organization. In this email, you will explain why DEI is essential to the company ethically and legally and recommend ways leaders can ensure that DEI policies and practices are reflected in their teams and business practices.
Specifically, you must address the following rubric criteria:
- Email Considerations: Prepare an email that includes an appropriate subject line, recipients, date and time, and signature.
- It is important to consider precisely what group the email will be sent to. Will it be sent as a company communication in which employees can “reply all” or as a “BCC” in which employees will not be able to respond? Why is it important that this group receive this email?
- Ethical Implications: Describe the ethical implications that should be considered in the situation provided.
- Legal Implications: Describe legal implications that should be considered in the situation, including specific laws applicable.
- Specific Approach: Recommend a specific approach for meeting organizational needs while maintaining ethical and responsible practices.
Submission, APA, 2 pages
Differentiating Between Qualitative & Quantitative
What is the difference between qualitative and quantitative research methods? Give an example of each as a student nurse practitioner point of view.
Submission Instructions:
- Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources.
